Welcome to Our
Online Store!We hope you enjoy your shopping with us, your
satisfaction is very important to us.
Please email your comments & suggestions to:
Blue Dolphin Gold
929 West Pike Street
Clarksburg, WV 26301
(866) 338-0386
(304) 622-9600
bluedolphingold@yahoo.com
Check out our other fine online store at
Blue Dolphin Gold : You will find Gold Jewelry,
Watches, Rings, Earrings, Keepsake Diamond Jewelry, Rembrandt Gold Charms,
Zoppini Italian Charm Bracelets, Men's Jewelry, Black Hills Gold Jewelry.
OUR POLICIES:
To help you in shopping with us, our policies are simple. We want you to become
another happy, satisfied customer, so please keep in mind the following when
making purchases:
If you prefer, you may call us to place your order, toll free (866) 338-0386.
If calling in your order, be sure to have your Item #, Quantity, Method of
shipment preferred, if you want your item gift wrapped, your billing and
shipping name and address, (name as it appears on the credit card, with the
billing address of the credit card), a daytime telephone number and an email
address we may contact you once we ship your merchandise.
Please be advised, no order will be processed without a valid authorization from
the credit card company.
Payment Options We accept Mastercard, Visa, Discover, or American Express
Credit cards. We also will accept a Money Order or a Cashier's Check. The money
order or cashiers check must be received by our office prior to processing
your order. Please mail your money order or cashiers check to:
Blue Dolphin Gold
929 West Pike St
Clarksburg, West Virginia 26302
Shipping Most products ship out within 3-5 business days of placing an
order. You will be notified by email if your order will take longer to ship. All
packages are fully insured to their full value. Delivery time is usually 2-3
business days from time of shipment.
Gift Wrapping Your jewelry order can be gift wrapped, for only $5.00
additional and we will personalize it with a note from you.
Sales Tax Our company is located in West Virginia, so 6% sales tax will
be added to your order if it is being shipped to a West Virginia address. If
being shipped to any other address, no sales tax will be added.
Returns/Refunds We want you to be completely satisfied with your
purchase, so we offer a 14 day money back guarantee on all our products. If you
are not completely satisfied with your purchase, return it within 14 days of
receipt of your order, for a full refund. If the merchandise is defective, we
will replace it free of charge, simply call for an authorization number, ship it
back to us prepaid, and we will mail you a replacement upon receiving your
merchandise back.
Call our toll free number for a return authorization number, and return your
purchase. Item must be returned in original condition, and original box with all
paperwork included, with a return authorization number. If item is returned
after the 14 day period, no refunds will be issued. Return shipping is not
reimbursed.
Privacy Policy Your privacy is important to us. We do not sell or give
any of your personal information (name, email address, credit card information)
to anyone, under any circumstance. Your information is solely used to process
your order with us.
Fraud We take this very seriously as our products are expensive, and if
you are trying to commit fraud, by using a stolen credit card or unauthorized
card, we will prosecute to the full extent of the law.
About Us Blue Dolphin Gold LLC is a West Virginia company and our Federal
Tax ID Number is 55-0779820
Hours of Operation: M-F 9-6 EST •
Toll-Free 866-338-0386 • 304-622-9600 • Fax 304-623-5614
Blue Dolphin Gold • 929 West Pike Street • Clarksburg, West Virginia 26301
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